LF
Lene F

1 reviews | Active since Nov 2015

20 Nov 2015, 08:21

VERY BAD SERVICE

May I just bring it to EVERYONE's attention.....NEVER in my entire life have I experienced such BAD service from the Telkom store in Festival Mall. <br> <br> Waiting 3 WEEKS to upgrade 1 contract and open 1 contract....this is ridiculous!!!!<br> <br> When trying to phone them, the landline doesn't work, and the store manager doesn't answer if you try phoning on his Cell No....????<br> <br> Looks like they don't want ANY business, so please don't EVER go there people! <br> <br> I am most sure that MTN, who is busy closing down, will help me MUCH faster than these guys!! <br> <br> I am totally disappointed in this store service!!!!

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Replies (1)
Telkom
Telkom's reply20 Nov 2015, 08:58
Official
Hello LeneFourie,

As per our telephonic conversation, kindly be advised that we have assigned the query to our credit team and feedback will follow.

Please accept our humble apologies for the frustration and inconvenience caused.

Your social media reference number is SM169685.

Regards,
Joshua
Telkom Social Media Team