Very Bad Service

I got one of those smart LTE deals online and eventually got a call back from the call center. It took 2 days for her to eventually call me back after missing her call. She took my order but somehow messed up the delivery address and cellphone number. I didn't know at the time and have been patiently waiting for my order.<br> <br> A few days later, Telkom debited my account without delivering my device. I started inquiring with the call center where I had to hold for up to an hour at times being sent from pillar to post. I was eventually told there was an issue with their system. 3 weeks down the line I still haven't received anything or had any communication initiated by Telkom.<br> <br> Yesterday I was given a tracking number and was finally expecting delivery today. I see now the Delivery company (courierit) returned the order because someone captured an address which doesn't exist. They can't bring it to where I am before Telkom tells them to. I am very disappointed and have spent money here for bad service.<br> <br> Your call center is a night mare and no one knows anything.