Very bad service

I can not believe the \service"Telkom is giving. I have a 8ta pay as you go. Telkom decided to deactivate my sim card. 11 days ago I logged a complain case number ***3. They promised 72 hours and it will be activated. This morning I phoned....first of all the voice recording had 2 min pauses between the next prompt..... I thought what the hell even the recordings are slow. eventually talked to Slingene"