Very bad service

Thanks for your help. I'm just unfortunately very disappointed. There's just so many bridges to cross, and it's something that the people in management should've seen and they should've done something about it. It really doens't take 20 people to deliver a phone. One call to the repair center and one courier is all that's needed to release the phone and have it dropped off at the branch. It's easier to go and get money at the bank then it is getting a phone back from you guys.<br> <br> I'm very disappointed that you were trying your best, but that lazy managers cut off your hands because they can't expedite a simple query of delivery. You may please for this email to person of importance at telkom who would care about the fact that i'm not going to renew my contract with you guys next year. 5 working days should be more than enough to have had my phone deliver. And according to the lady at the clear water mall branch it seems that my phone is still at the repair centre....which means you've been working to get nothing done. That means the other 3 agents who were also \phoning around"and the Hello Peter team has in reality accomplished nothing. It is truly shocking that after 3 weeks not 1"""