Very bad customer service!

<p>I've been battling to get my internet up and running for two weeks. I have contacted Telkom 3 times and they still haven't fixed the problem. My internet is either completely off or hectic slow, running at 100Kbps at best even tho I'm on a 2Mb line. It seems like they're incapable of fixing anything.</p> <p> </p> <p>I've had a look to see if I might be on the same channel as any nearby routers and kept all other devices of the network and so forth, but still no improvements. I'm suspecting it could be Telkom purposely throttling my line.</p>