Very bad customer service.

We are experiencing the worst customer service from Telkom. I'm pretty sure I am not the only one complaining about the service customers receive from Telkom and it is absolutely unacceptable to say the very least.

All we require is for our account to be cancelled and for Telkom to remove our banking details from their system. Before we even used their services we cancelled tthe contract because it was no longer necessary. Just to find out Telkom is billing us R599, for what exactly? I have no idea.

To be billed for services we are not using us really appalling and we are struggling to get a consultant sort this out for myself and my husband.

I cannot begin to explain the frustration we are experiencing which entails a very simple task, remove us from their system. This is poor management and even worse customer service. I hate to admit that it was a mistake considering Telkom as a service provider in the first place.

We are extremely unhappy!