TT
Therisa T
1 reviews | Active since Mar 2014
04 Jun 2015, 09:50
Very bad Customer Service
As a company we have been trying to close e-mail accounts with Telkom that is no longer in use.<br> 10210 says the account does not exist, 10217 no-one answers at the number, query logged on web page is ignored, Customer Service Centre cannot assist, even the mails they (Thavy Narain) sent to management, Telkom Business and I Direct remains ignored.
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Telkom's replyOfficial
04 Jun 2015, 10:28Hello Theresaluppy,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply04 Jun 2015, 10:28
Official
Hello Theresaluppy,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo Nash
Telkom Social Media