Very bad customer relations

Line was installed last week Friday.Technician said he needed a cable joiner to assist him cause line had a lot of noise and they need to do repair at exchange.

Lady who did my application telephonically said that there is ADSL. They also got my address wrong hence I think that there is no ADSL available in my area.

When I asked technician Saturday morning he said that he still hadn't got hold of a cable joiner and will check on Monday.

Monday afternoon my line was activated and this is a 4mb line.I only got 500kb d/l. I phone the technician and asked him about the cable joiner and he said still no availability on cable joiner.

Tuesday morning I wake up and there is no internet..I got a ref nr 152ATK290817 on monday evening for logging fault.I phone the technician and he said that they disconnect line if fault is logged.

And up untill now I haven't received my modem for my 24 month contract. The technician "forgot" and said I'm getting it today.

If a technician doesn't come during this afternoon at 15:00 to 16:00 or tomorrow morning before 10:00,I'm cancelling my contract.

My contact number ********** 200.

Wesley Germeshuys