VERY BAD COMUNICATION SKILLS

I AM VERY UNHAPPY WITH THE SEVICE I AM BEING GIVEN, I REGESTED A DEBIT ORDER CHANGE IN JUNE ALREADY AS I AM OVER SEAS THE DEBIT ORDE WAS MENT TO GO OFF ON THE 15TH OF THE MONTH ALREADY AND IT STILL HAS NOT GONE OFF, NOW YOU HAVE DISCONNECTED ALL MY SEVICES FOR YOUR INCOMPATANCE. I AM HVING TO PAY EXTRA EVERY MONTH FOR THE DEBIT ORDER THAT YOU PEOPLE ARE NOT TAKING OFF I NOW REGUEST MY DEBIT ORDE TO BE CANCELLED AND AN ACCOUNT NUMBER SENT TO ME AS I WILL BE PAYING MY ACCOUNT VIA EFT EVERY MONTH TILL I GET BACK TO SOUTH AFRICA, ONCE I AM BACK IN SOUTH AFRICA I WILL BE CANCELLING MY CONTRACTS WITH YOU AND GOING TO A DIFFERANT SEVICE PREVIDOR WHERE I KNOW I WILL GET THE SERVICE I REQUIRED. FURTHERMORE, I WILL NOT BE PAYING ANY EXTRA AMOUNTS REGARDING MY DEBIT ORDERS THAT ARE NOT GOING THROU THAT WAS NOT MY FAULT BUT YOUR ACCOUNTS DEPARTMEN, WHEN I HAVE REQUESTED THE DATES CHANGED ALREAD. NOW I SUGEST YOU SORT MY ACCOUNT OUT WITHIN THE NEXT 12 HOURS OR I WILL BE GOING TO THE OMBUDSMAN WITH THE MATTER.