cD
christy D
1 reviews | Active since Jul 2012
28 Feb 2015, 12:12
very bad communication
I have had no internet for 3 days now. I have spent over an hour waiting for a call centre reply numerous times over these three days. I have contacted them via facebook and twitter and have had no update on the situation. I am losing my sense of humour as internet is essential for us and data is very expensive.
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Telkom's replyOfficial
28 Feb 2015, 16:08Hello christyd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92909.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92909.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2015, 16:08
Official
Hello christyd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92909.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92909.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,