Very bad and unproffesional service!!!!!!

My son has a New Telkom account for his Contract Cellphone and uses it for work.

Telkom does NOT deduct as arranged in the Contract and my son went to make payment at Shoprite last month the end of June 2022 and the end of July they wanted to collect a double payment although the account HAS BEEN PAID!!!!!!

My son went to the Telkom offices this afternoon and they CANNOT help and assist him.

He told him July 2022 months premium is still in the bank WHY DO THEY NOT DEDUCT AS PER THE DATE STATED ON THE CONTRACT.

My son used to get 16gig and airtime as he needs his phone for his work. The lady told him he must put his own airtime and data on?????????

We wil NEVER EVER refer ANYONE to go to Telkom for any buisiness.