1 reviews | Active since Jan 2013

13 Dec 2015, 03:22

Very bad and no acceptable services

Hi,<br> Hope you are well.<br> I pay monthly R729 for DSL but most of the time my Internet is disconnect and if is connect then the speed is very less than 4 MB.<br> Many times i called telkom but i did not receive feedback and only monthly they receive money without solve the problem.<br> Is it new method to earned the money! Is it new customer care!<br> Is not same as robbing money or **** when i paid money but i did not receive services?<br> <br> Best regards,m.

0
Replies (1)
Telkom
Telkom's reply13 Dec 2015, 04:42
Official
Hello Shkpk,

Thank you making contact.

Please note we have escalated your query to our ADSL team to assist further regarding this matter.

Your social media ref: SM177805.

Apologies for your experience.

Regards,
Boitumelo
Telkom Social Media Team