Very bad

I made a contract with Telkom for WiFi the agreement was to pay R250 per month then I created a recurring bundles so those recurring cost me thousands, so I wanted them to remove those recurring huddled they said must pay the full amount which I did, they didn't remove because I they couldn't get in contact with me via phone they said they tried to call me. Then the billing got high again I paid the high bill again so that I can remove those data recurring I call them and they promise they will be removed in 24 hours but they did not . The other thing they said I can only pay for data I use in recurring buddles so I didn't have electricity for two months but the billing came high not even R250 we agreed on but R800 something and the lady on the shop promise if I don't use that WiFi recurring buddles cost me but is not like that. I think people who works for Telkom don't know their jobs because I went to different shops and was told different advices other one said he can remove those recurring buddles in the shop but he can't because the money I paid is not reflected on his system the other lady said those services I done in the shop I must dial *180# and gave options but that Method failed