VERY ANNOYED CUSTOMER!!!

<p>I UPGRADED MY ACCOUNT ON THE 01/10/2016, MY PREVIOUS CONTRACT WAS R229 AND THE UPGRADED CONTRACT IS R199. I WAS TOLD THAT I WILL DEBITED FOR OCTOBER AND NOVEMBER FOR THE AMOUNT OF R398 ON THE 01/12/2016. ON THE 3/11/2016 I RECEIVED AN INVOICE AND IT SHOWS THE AMOUNT DUE IS R497. THERE IS AN ADD ON INTERNET BUNDLE OF R198 SHOWING ON THE INVOICE. WHEN I CALLED THE CALL CENTRE I WAS TOLD THAT TELKOM HAD ADDED THE DATA FROM MY PREVIOUS CONTRACT, WHICH I DON'T UNDERSTAND WHY THEY HAVE DONE THAT AS I UPGRADED MY CONTRACT AND ALREADY GET 1 GIG DATA. I HAD NOT ASKED FOR THE EXTRA DATA AS I DO NOT EVEN USE THE 1 GIG DATA I ALWAYS GET. I HAVE HAD ALOT OF PROBLEMS WITH TELKOM OVER THE DURATION OF MY CONTRACT. TELKOM ALWAYS ADD THINGS TO MY ACCOUNT WITH OUT MY PERMISSION. TELKOM MUST NOT EMPLOY *********** PEOPLE, WHO JUST GO AND ADD THINGS TO CUSTOMERS ACCOUNTS. I HAVE ONLY ACCOMMODATED FOR THE R398 TO BE DEBITED OF MY ACCOUNT ON THE 1/12/2016 NOW TELKOM ADDED EXTRA CHARGES TO MY ACCOUNT NOW WHERE MUST I GET THAT MONEY FROM? TELKOM DOES NOT GIVE ME ANYTHING FOR FREE. I HAVE NOT RECEIVED ANY JOY FROM THE CALL CENTRE. I AM NOT GOING TO PAY FOR THIS AS I DID NOT REQUEST IT. THIS IS NOT MY FAULT AT ALL SO I AM NOT GOING TO PAY FOR THE EXTRA CHARGES. I HAVE HAD ENOUGH OF TELKOM NOW. THIS IS NOT THE FIRST TIME TELKOM HAS ADDED THINGS TO MY ACCOUNT. SOMEBODY NEEDS TO CONTACT ME REGARDING THIS MATTER AS I WILL NOT BE PAYING FOR THIS. TELKOM IS ROBBING ITS CUSTOMERS NOW, I WILL NEVER RECOMMEND TELKOM TO ANYONE. TELKOM SHOULD GET ITS ACT TOGETHER.</p>