Very angry customer

Telkom south gate what a bad horrible experience 🤬🤬🤬 for them to serve you you stand in a que outside for more than an hour before you get ticket number then you que inside for another 1hour before they serve you while waiting they are four employees sitting doing nothing playing with their phones only two employees are working and yet we were less than 10 customers but they can't cope but sit around and play with their phones