Very Angry customer

I was given a discount for 2 months to settle my account,then the consultant game me the wrong easy pay number after several attempts to reach out to them eventually I got the right number to pay my 1st month payment. When I was preparing for the next month 2nd payment my account was handed in with a note of notification,I tried explaining to the company that got my handed account including emails as evidence they still went and said they acting on behalf of their client,as a customer it is only fair to be treated with honesty and get all the telecom conversation and find the truth about the wrong pay number that was given to me and calling back to get the correct easy pay number.

This is totally wrong and unfair