Verification of tech support no./employee required

On 15/02/2016 we logged a call with Telkom technical, as we experienced problems with our internet connection. Your employee Sizwe attended our call and at some point requested my daughter's cell number to phone her on her cell, as he needed to test the landline. He continued the call on her cell phone. Can you please confirm that the number from which Sizwe called, being *** is indeed a valid Telkom technical support number and that you have a call record for this Sizwe on 15/02/2016 at or about 19:28. When phoning Telkom subsequently to confirm this number, your employee Rachel was extremely rude and unhelpful in this regard not verifying or denying that this is a valid Telkom technical support number.My attempt to verify this number on your website also met with no response from Telkom. Your response hereto would be greatly appreciated.