Ver bad service

<p>i did an upgrade on my phone on the 18th of July 2016, i recevied my device on the 22nd of July 2016.</p> <p>i was advise by the consultant that my phone will be active within 3 hours from receving the device.</p> <p>today is the 25th of July 2016 and my phone has seen not been activated, i call the sales department so many times wanting to speak to the manager, but have always been she is not available, on lunch, she is gone out.</p> <p>this is such poor service, i even regret renewing my contract.</p>