1 reviews | Active since Jan 2017
Veey poor Service
<p>We have 2 existing contracts at Telkom Mobile and 2 new applications that were approved but they do not have stock of the handset. There are people waiting for the same handset since beginning of December, their excuse is that the manufacturer did not make enough of these handsets, but other franchises like vodacom, mtn etc, received stock. I have been trying to contact Telkom on different numbers but I only get a recorded message saying Happy New Year...</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team, please also confirm the make and model of the device your are looking for.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team, please also confirm the make and model of the device your are looking for.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your response. It is 2 Huawei P9 lite devices, we requested the gold ones and was also told they don't get gold ones....
Thank you for your response. It is 2 Huawei P9 lite devices, we requested the gold ones and was also told they don't get gold ones....
As of today there is still no news regarding our handsets, as well the voice message that I get when I call Telkom says that normal business will commence on the 9th of January. Today is the 9th of January and still all I get is a voice message. I am very unsatisfied with the service of Telkom mobile.
As of today there is still no news regarding our handsets, as well the voice message that I get when I call Telkom says that normal business will commence on the 9th of January. Today is the 9th of January and still all I get is a voice message. I am very unsatisfied with the service of Telkom mobile.