VDSL
<p>According to the coverage map on secure.telkom my are, 28 Wilkinson street is covered for 20mbps vdsl line. My ISP tried to switch me over and it said I am only covered for 10mbps, so why is your coverage map wrong and I want that service installed as per the map. Home number is ********** 708</p> <p>Contact me on my cellphone please. ********** 532. I am very unhappy!!!</p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
06 Jan 2017, 13:57Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team. Please email us on *** and provide us with your ID number and your Telkom telephone number. For in a public Hellopeter post it is not visible to us, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply06 Jan 2017, 13:57
Official
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team. Please email us on *** and provide us with your ID number and your Telkom telephone number. For in a public Hellopeter post it is not visible to us, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,