PV
Paul V

1 reviews | Active since Jan 2016

16 Mar 2016, 09:10

Various complaints SM191519

Utterly Disgusted:<br> I have send lots of emails and made weekly calls since this complaint and nothing was resolved to date.<br> Below are all the log call numbers: *** and Re:SM191519 Re][***1] Re: [][***1 ]Re: [][***2]. I have send mail to HP@telkom and Mobile Customer [Email Removed] and individuals but nothing is done. I instructed them to cancel the contract and hand this over to the legal department so we can resolve this or take this to court but still no response. They again yesterday deducted R 5 479.00 from my account that means I will be 10months in advance not to mention the R 1674.00 credit they still owe me since August 2015. HAND THIS OVER TO YOUR LEGAL DEPARTMENT AND CANCEL THIS CONTRACT AND STOP DEDUCTING MONEY OF MY ACCOUNT THAT I DONT OWE YOU.

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Replies (1)
Telkom
Telkom's reply16 Mar 2016, 09:56
Official
Hello Pvil,

We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.

Regards
Noleen
Telkom Social Media Team.