Various calls logged/No help!!

<p>I logged calls for my mother in law's phone that is not working (011) ********** and still no technical support. Calls logged on the 6/12/2016 and again on the 15/12/2016 .The references for the calls were 930549 and 783CRZ061216. I previously also logged a call on Hello Peter for the same fault in the begining of November and still Telkom is not assisting with a faulty landline. There is a crossed line, calls are not coming through, you cannot make calls. The service Telkom is giving is just horrid. They do not care about their customers and there is obviously big problems at Telkom if it takes you more than 2 months to resolve technical faults.</p>