Valued customer treated like ****

As we know January is a tough month and I wanted to make an arrangement for my line not to be suspended because my phone is very important and I do pay every month on time and I pay a lot.

I have been with telkom mobile for the last 2 to 3 years and see myself as A valued customer at this moment.

I was simply told by the agent "No pay no service" asif Im some ****bag who doesnt pay my bills.

I could hear in the agent that answerd her call that she wasnt up to helping me and it sounded like my query is a hell of an efford for her.

I never complain but ill be canceling my contract and paying it up.

I always ignored the things people said about how bad the service delivery is on this service provider but it seems to be true.

Thanks for not accomodating me telkom I am very angry at the way you treated me.

You keep on sending sms's and hound people for outstanding fees but when somethings asked of you you dont provide and simply say No pay no service.