Utterly useless

Utterly useless: Telkom you have disconnected my landline and given me a SIM based phone. I have have no Telkom reception at my house (reported this the day I received the phone) and have not been able to make or receive a Telkom call in over a month. I have logged 3 calls so far and racked up close to 3 hours (from my cell phone to your call centre trying to sort this out - may I ask you to cover the cost of those calls?). The logged calls simply get closed (I get an SMS when you do that you stupid idiots, so I know that you're doing that). The instructions to switch to the Vodacom network (making use of your roaming agreement with Vodacom) do NOT work. After selecting the Vodacom network, 20 seconds later your phone tries to switches back to the Telkom network...which has zero reception. The last 30 minute call I was assured that the supervisor named Khethiwe would call me. That was 3 days ago. As soon as I can figure out how to port my number to a VOIP provider, I'm cancelling.