AB
Alex B

1 reviews | Active since Sept 2015

14 Sept 2015, 14:22

Utterly useless

Number ***. Order number ***. Escalation reference 1 724499, escalation ref 2 737861. Fault ***. Moving of the line incomplete due to broken underground cables. Technical department unable to tell me when this will be fixed. Social media division has promised feedback twice with no result. No internet or phone line since 01/08/2015. Phoned call center daily from 31/08 to today and no one seems to be able to help.

0
Replies (1)
Telkom
Telkom's reply14 Sept 2015, 17:24
Official
Hello Apocolypse,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team