JL
JUANITA L
1 reviews | Active since Mar 2015
13 Nov 2017, 09:12
Utterly useless
This will be my second complaint on this website with regards to the SAME issue STILL SINCE JULY '17.... I am meant to only pay line rental fees monthly but every month I receive a massive bill with no explanation whatsoever. This is becoming so ridiculous that I will rather have no internet access than struggle with idiots not being able to do a simple job like provide a service to their OVERPAYING customers. Ombudsman is the only route to sort things out it seems as clearly they don't give a flying **** about their customers.
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Telkom's replyOfficial
14 Nov 2017, 07:34Hi Joeyliebie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Nov 2017, 07:34
Official
Hi Joeyliebie,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,