NW
Natasha W

1 reviews | Active since May 2016

09 May 2016, 13:11

Utterly terrible service

<p>I have tried to cancel my conract for several months!!!! I spoke to a very useless and unhelpful manager on 2 May 2016 who did not have the decency to apologise!!!! Your Sales agents phoned asking for an upgrade, but not ones mention that&nbsp; I would go instore to cancel! THIS IS MISLEADING!&nbsp; I phone in April and you call centre staff did not inform me to Cancel either. I went to Parow centre and upon walking in store your assistant advised that the computers have been switched off and this was before close of business. Very unhelpful! Shocking and Utterly disgusted by your poor service!!</p>

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Replies (1)
Telkom
Telkom's reply10 May 2016, 08:00
Official

Good day Mamela123

Thank you for making contact with us. Please provide your ID number, affected telephone number and contact details, in a private reply or e-mail (***), for our team to ***ist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,