UTTERLY TERRIBLE SERVICE

<p>I have installed a telkom line less than a month ago with a lot of difficulty from Telkom. I am getting internet for my home but I have decided to use&nbsp;a SP other than Telkom becoz of their pathetic service. Now less than a month later i have a dead line, I have logged a complaint last Thursday and have yet to receive any further feedback. I have given the call centre agent my ID number as well as the faulty lines number as well as any further information they required, and i have been given a reference number. Now 4 days later i call back as i haven't heard anything, only to find out no fault has been logged against my number, and the reference number i have been given has been logged to a Michael with a number similar to mine. The call centre agents Vukile Stokwe and Kwazi Mtunge was very unhelpful in this regard and getting hold of a supervisor was like trying to find a needle in a haystack. I had to log another complaint today and was told there is nothing that can be done i just have to wait another 48 hours. PATHETIC I TELL YOU!!!</p>