UTTERLY PATHETIC SERVICE - FAULTS REPAIR

My parents Telkom landline was out of order for over a month. On Monday 09/10/2017 we received a sms to stating the fault has been sorted. The line was up and running for one whole day. The phone has been out of order since 10/10/17 to date. As previously stated they are elderly people both in their eighties. The Telkom landline is their only means of contact with family and friends. They don't own a cell phone. TELEPHONE NO ********** 777

The fault has been reported - FEEDBACK on Telkom website

We are aware that your line is currently down and we are working hard to get this up and running shortly.

Date reported: 2017-10-11 13:45 Reference number: 71584

PLEASE SORT THIS PROBLEM OUT ONCE AND FOR ALL. SO OVER THE POOR SERVICE FROM TELKOM

Sterna Olivier ********** 591