UTTERLY PATHETIC SERVICE

My mother and father's landline has been out of order for more than a month. The Number ********** 777 They are elderly people - both in their eighties. Their Telkom phone is their only means of contact with family and friends. They do not own a cell phone. This problem has been reported numerous times over this time. Reported by a number of people. A fault was also logged on the Telkom website. Fault Reference no ********** 0. Telkom's customer service is to say the least disgusting and pathetic. Please attend to this problem URGENTLY The recording Telkom strives to give their customers the best service - THAT'S AN ABSOLUTE LIE. TELKOM COULD NOT CARE THE LEAST ABOUT THEIR CUSTOMERS. BUT THE TELKOM BILL MUST BE PAID OR THE SERVICE IS DISCONNECTED.

Sterna Olivier ********** 591