mA
malisa A

1 reviews | Active since Jun 2015

01 Sept 2015, 14:48

utterly infuriating lack of service

Disgusted: Too date no one has even attempted to get this issue resolved its utterly disgusting that service providers treat clients in this manner!!! Im so sick & tired of Telkom <br> <br> *** <br> <br> Following message sent to ***391: Dear Customer, This is a progress update from Telkom SA. Fault 8CRZ300715 for Service ID ***224. Your fault is in hand with our technical repair division. Please do not reply to this SMS. Telkom Fri Aug 14 12:25:17 SAST 2015 <br> Following message sent to ***391: Dear Customer your report reference 8CRZ300715 was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Business Services. Alternatively use [URL Removed] Fri Aug 14 12:25:17 SAST 2015 <br> Following message sent to ***391: Dear Customer, Fault 8CRZ300715 has been created for Service ID ***224 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS <br> <br> this is absolutely appalling service on your behalf

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Replies (1)
Telkom
Telkom's reply01 Sept 2015, 15:13
Official
Hello Malisa17,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

We see our technical team are still working on this fault which was affected by high volumes.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team