Utterly frustrated by the lack of service Telkom has given me.

I'm overly frustrated by the manner of service or lack thereof from Telkom and it's staff. They have made a fool out of me!

I have made numerous calls regarding the billing that is currently taking place in my account, but it seems I was waisting my time and efforts all along.

When I first got billed for over R2000 (Personal account, not business mind you), I was told that I did not limit my spending limit.

I then went on to ask them to put a limit so that I don't go over what is given on the deal I took for just R149 a month. They told me that they can't, they can only put it to R1, I told them it is unacceptable and I need it fixed.

I went on to pay the amount in arrears. In hope that when the next month comes in, it will be sorted. Little did I know that it was not so, for the next month again I was billed for over R2000 on a deal that was just supposed to be R149.

I called them and without any service, they just told me that what I asked for will only work in this month, but what I had paid for on previous month was for the month before that one.

To my frustration and egeny, this went for 4 months consecutively, with this month being the 5th one. Each time calling them to help at all.

I am now up to here. I have called Telekom and it's staff to ensure arrangements are made to resolve this issue but no one seems to care. What's worse, they throw my account their collects department, and they just run a random debit it order each time they feel a pinch to do so, which has majorly affected my account with reverse debit orders.

I will not make any payments to Telkom until they reverse all that they have done to me ever since I made the 1st call to put a limit on my account. This I say because now it's evident that you guys were ripping me off. And if you can't put a spend limit, then cancel my account without and charges as this is not my fault.

Now, I'll let the whole world know, and if you do not do anything about it, the world will know how you do business with humble citizens.

My number that I'm available on is *** My Telkom number is: ***

I need this fixed before the debit order runs, if not I'll will take matters further as I am now tired of this nonsense.