1 reviews | Active since Aug 2019
Utterly dissapointed.
I ordered a phone online on the telkom website. I got nothing but bad service since day one. I got messages every day for more than a week saying the phone will be delivered between 8am and 5pm that day. The phone was supposed to be delivered on the 21st. It came the 28th because the courier company went out later than usual and were unable to make all the deliveries (for a week long). When the phone came, they sent me the sapphire blue instead of the midnight black I asked for. The woman called me twice asking me which colour and I spesifically said the midnight black. Now I have to wait another two weeks for them to collect the blue phone and bring the black phone although its their fault. Now i have to pay the price and wait another 2 weeks after i waited so long for the ohone to be delivered in the first place. Telkom's Courier company are so bad as well. They messaged me with a adress saying I can come pick up the telkom parcel, R180 uber money later.. They said I'm unable to pick up Telkom packages.. Its Telkom's new rule so i had to uber all the way back home. Why sent me a message then saying i can come pick up the phone if I'm not allowed? I paying the transportation fees, not them. Anyway my 2 weeks of waiting for my midnight black phone begins today! Wish me luck.
