Utterly Disguted

So to date no manager has contacted me with regards to my complaint about renewing my contracts, to only now be advised that I can't meet my payments however this is paid every month and now there is a note on the system to say that I am over indebted however I was give two new contracts in May last year and the note on the system says that should my contract be renewed by anyone they will be liable for the fees and legal fees and the person that approves the contracts will be dismissed!!!! I am now absolutely disgusted that this is noted on the system and no-one has the desencey to contact me about this it just goes to show that no-one at Telkom gives a dam about heir clients and I bet no-one will even respond to this...