Utterly disgusting customer service

This will be my fourth complaint here since this is the only place Telkom seems to pay attention. It's now been two months since I started my application for a landline to be installed. The technician left two weeks ago before completing the installation, after which point I complained here, I was contacted by a Telkom person who then gave more excuses and apologies without actually doing anything to have my problems resolved and to get someone to actually complete the installation. I have now had all I can stand with this and if I am not contacted with a resolution to this poor excuse for customer service I've been forced to endure, I will be taking this matter to the Public Protector's office so that some light might be shined on this gross neglect of customers.I have never before had such a poor customer experience in my life.