GE
Gregory E

1 reviews | Active since Mar 2011

05 Feb 2016, 18:58

Utterly disgusted with the pathetic service.

I am posting this as I am now tired of Telkoms pathetic service. My Internet goes down for 2 weeks. No one knows anything. Then I get my line back running at a beautiful full speed of my line. 3 days later it all goes for a ball of $#!^. I am so tired of the pathetic service, they are more than happy to take your money every month but do not provide a service worth the paper the contract is written on. I pay my account on time every month yet I sit with a line running at half of the speed that it should. I want this resolved in definately or I will be forced to consult my lawyers as your inability to provide a sustainable service is a breach of contract. FIX IT!!!!!

0
Replies (1)
Telkom
Telkom's reply05 Feb 2016, 20:03
Official
Hello Gregory123,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***
Please also e-mail us at *** to provide the affected line number.

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.