UTTERLY DISGUSTED WITH TELKOM AND MWEB
<p>so to begin i have been battling for about 14 months with both telkom and mweb to get a decent internet line at my house. everytime i phone telkom or mweb i am given the same excuse we will recreate the port and it should be fine. WELL ITS BLADDY NOT........... telkom website says i can get 4 meg in my area hahahaha what a joke i cant even get a stable 2mb connection. telkom and mweb is such large companies the dont give a **** about customer service anymore its all about the money how much money can they make. i have asked countless times to put a new line at my house but everytime it gets ignored,funny enough the damn house across the street from me can get 10mb line. nepic was so helpfull over the phone and they are installing a tower very close to my house at the end of the month it goes active, its time to change and i will never again support telkom or mweb nor will i ever speak highly or refer you to anyone again, im beyond angry as i would really like to tell you to stick your service where the sun doesnt shine. i have never asked for anything and i always pay my account on time but yet these to huge comanies dont care. i challenge anyone working at telkom or mweb to get me to a 4mb line and sort my problem out however you will lose i know this. if not sorted by month end i will be stopping my contract. i have made up my mind its time to change to a company that is actually helpfull and nepic is just that company </p>
Good day Andrew,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Andrew,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
