Utterly Disgusted by Telkom
<p>I'm a new Telkom customer who ported all his numbers to Telkom in 05.05 2017 following a very long an69d expensive stay with MTN.After I ported to Telkom I bought 2 new simcard that I loaded airtime and data at Maponya Mall store last week Friday.I bought 2 x 2G date at R139 each.1×R60.Both the data were only showing 1G on my side.Upon calling call centre for help in the 07 05.2017 I talked to a guy who was willing but unable.He told me he can't help and he will refer my case to technical support which will resolve my case by the 10.05.2017.When trying to follow up on both cases the consultant who was helping me out my call on the side and decided to carry on with her life.</p>
Good day Justice ,
We cannot call you on ***, the number is invalid.
Please privately reply with your ID number, Affected numbers and your correct contact number so we can further assist.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Justice ,
We cannot call you on ***, the number is invalid.
Please privately reply with your ID number, Affected numbers and your correct contact number so we can further assist.
Your reference number is AI***
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
*** and my I'D is ***
Here are my case numbers
Your query will be attended to.Your case number is ***3
Your query will be attended to.Your case number is ***7
These were cases that no one bothered to get back to me.
*** and my I'D is ***
Here are my case numbers
Your query will be attended to.Your case number is ***3
Your query will be attended to.Your case number is ***7
These were cases that no one bothered to get back to me.