1 reviews | Active since May 2016

22 May 2017, 14:28

Utterly disgusted

<p>I am totally disguised by the customer service from Telkom. As a paying customer I refused to be treated this way. From being transfered while waiting to having the line dropped on me and then speaking to a manager named Kaylin who clearly couldn't care less and gave no acknowledgment to my frustration. This is unacceptable!!!!</p>

0
Replies (1)
Telkom
Telkom's reply22 May 2017, 15:24
Official

Good day Faragnaaz,

We sincerely apologize for the level of service you have received from the call centre.

Please provide your query that you need help with so we can direct it to the relevant department.


Regards,

Busi

Telkom Social Media Team