1 reviews | Active since Feb 2015
Utterly disgusted
<p>Hello Telkom... I have no words to describe how utterly disgusted, annoyed, disheartened and extremely ****ed off I am with the completely inefficient and pathetic service you have given me in the past 5 months. I handed in my form to have my contact cancelled after completing my 24 months with you. In those 24 months, I never faulted on a payment, I never gave you any hassles during those 24 months. In the 25th month. all I tried to do was to cancel my contract as I did not want to proceed with Telkom because I have no reception in my home. When I have visitors at my gate, they can't phone me to get in because I have no reception... So all I did was request to cancel my contract. But over the past 5 months, you have given me nothing but grief and stress. You have treated me with the utmost disrespect and have no sense of efficiency. I have spoken to over 12 consultants and 2 managers who have done nothing to cancel my contract. Over the past 2 weeks, I have waited on line to speak to someone to help and nothing. TELKOM HAS DONE NOTHING TO CANCEL MY CONTRACT. I am sick and tired of this now. I am trying to get a new contract and this process is dampened because Telkom won't cancel my contract. This is not rocket science surely. To top it all off, one of your upgrade specialists keeps calling me because he doesn't get the message that I do not want to renew my Telkom contract. He has called me so many times this could amount to harassment now. I put in a complaint on Hello Peter last week and Telkom logged it and an hour later closed it as being resolved when no one called me, no one cancelled the contract, nothing was done...Please just cancel my contract please. I think I deserve at least that for being loyal to you for the past 24 months and never giving you any grief. </p>
