kP
kim P

1 reviews | Active since Feb 2013

02 Mar 2016, 11:49

utterly disgusted

Telkom, i have paid up my bill in full and yet you still tell me my debit orders are not reflecting. I have offered to send you bank statements and even get the bank to confirm with you that my account is paid up.When you debit my account every month does it still take 7 days to reflect?.I have on average been holding on to speak to someone for 45 mins a day to get this resolved and yet no one can help.Your managers are rude and constantly interrupt me when i try to plead my case.<br> Can someone please assist me urgently and reconnect my lines

0
Replies (1)
Telkom
Telkom's reply02 Mar 2016, 14:24
Official
Hello kimp01,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM202139

Regards
Luleka
Telkom Social Media Team

Best regards,