Utterly disgusted

Good day<br> <br> Last night Telkom debited my account with R668.00 instead of the monthly subscription of R311.00. When I called Customer care I was told that it was a mistake and will reflect as a credit on my account for the next month. Why deduct twice as much for it to lie as a credit on my account???? I don't own a company where I can take harmless customers money for it to lie as a credit, I have to work with a very tight budget to meet all my responsibilities. I find this highly unacceptable, every month Telkom messes up with something and I regret taking out a contract with Telkom Mobile. Cheaper rates and data but you pay for it with stress and strive to get them to do things right. The agent I spoke to said I will have to wait 21 days for the payment to be reversed or I must go to Absa to reverse the debit order. I am not going to waste my time and money to fix your mistakes, I want my money back in my account a.s.a.p.!