Utterly Disgusted:

Good Day<br> I received a response only on This web site only, no phone call nothing, then I received my account month end of Sept with the amount owing for end October which will be for 3 months due Aug / Sept / Oct? Then TELKOM decided to take these 3 months arrears off on 15/10/2015 and 23/10/2015. This is not my mistake and why change to date? I feel very gutted and now extra bank charges due to the fact I never made arrangements for this. WHO gives Telkom the right to do deductions on their terms?<br> I called and all they can say it's a system error it won't happen again, but what justification do I get, extra bank charges and now my SIM is blocked. And all they can say is we Sorry for the inconvenience <br> Reference number is SM148160.<br> <br> Why am I punished for somebodies stupid error, I want justification PLEASE<br>