LC
Linda C
1 reviews | Active since Apr 2015
27 May 2015, 17:03
Utterly disgusted
I am actually speechless with how pathetic the service at Telkom is. On 24 April I received a sms from Telkom saying that my complaint, ref SM102417 - confirming that my line was cancelled and that the billing have been backdated to 11/02/2015.<br> Yet I received yet another account, dated 4 May, for line rental. How is this possible?<br> <br> What happened to the backdating to 11/02/2015?
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Telkom's replyOfficial
27 May 2015, 18:14Hello Linda2708,
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply27 May 2015, 18:14
Official
Hello Linda2708,
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
Kindly note that this matter is currently being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,