Utterly disgusted

This is my second review on probably the worst service by far. It’s been five days since I’ve been debited by Telkom however I am still unable to use any of my lines. I’m exhausted from calling and not getting any help or way forward regarding my case. I never asked to be debited in the first place cause I knew that this would happen. I’d understand if I didn’t make any means of communication regarding this whole situation however I communicated before anything happened yet here I am to make matters worse I can’t even cancel because of the “system “ . You’d swear this system is on the moon!!