EA
Elton A

1 reviews | Active since Jan 2014

08 Dec 2022, 07:47

Utterly Bad Service

On 24/11/2022 I app**** to Telkom for an upgrade. I opted for one of their Black Friday deals, which was the Flexon 2 post paid deal on the Samsung A33 5G dual pack at R389 per month x24. I received my phones on 30/11/2022. After activation, I realised that I was issued with a top up contract and not the post paid as requested. Needless to say, after contacting Telkom regarding the issue, I was basically told ( even though Telkom admitted it was their mistake) there was nothing they could do about my situation. I phoned the call centre several times to correct the situation,but was send from pillar to post. According to Telkom it doesn't matter who's mistake it was, their attitude was like take it or cancel it, it's up to you. I'm currently in the process of trying to cancel all my contracts with Telkom and will recommend that people stay away from Telkom as far as possible. The tipe of service that I received from these *********** people was the worse I ever experience from any company.

0
Replies (0)