Utterley useless

<p>I have been having an issue with Telkom mobile for well over a year now and have been without use of my phone for that time. I had a dispute settled in September and everything was resolved with them and my phone to be unblocked and my numbers given back to me. It has taken them 4 months to move my numbers from contract to prepaid and although having settled our dispute in September to date my devices that I had with them are still network blocked with no one at any Telkom mobile store able to help me. Currently Muneebah from Adderley str, Cape Town branch is the most helpful person I have dealt with thus far at Telkom, with her moving my numbers from contract to prepaid. No one seems to be able to take off the network blocks I have on my devices though. I find this network serivice provider useless and totally orderless, no one knows how to do anything there.</p>