UTTER ******* SERVICE

I wonder if Telkom understand what the meaning of ***** is? It is continuously debiting someone's account for a service which they are not using.<br> <br> My cancellation request (reference number ***2) for Telkom mobile WiFi number *** has STILL NOT BEEN CANCELLED.<br> <br> The first time at the beginning of December, I was told that it was sent to the wrong department. The second request in January 2016 has NOT BEEN PROCESSED EITHER.<br> <br> I am sick and tired of dealing with a bunch of UTTERLY USELESS, BRAINLESS *********** *****S who cannot process a SIMPLE task like a cancellation, but continue to debit my account!<br> <br> I am now going to an attorney to open up a case against Telkom. PATHETIC!