JS
Jeremy S
1 reviews | Active since Jan 2015
05 Feb 2016, 22:15
Utter lack of assistance
Lodged fault with Telkom December 2015, still no assistance. I've asked them repeatedly to contact me on my cell no. to arrange time for them to assess fault and clear leaves from their box on my property to no avail. Disgusting.
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Telkom's replyOfficial
05 Feb 2016, 23:08Hello jnsperes,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM197465.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM197465.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply05 Feb 2016, 23:08
Official
Hello jnsperes,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM197465.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM197465.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media