PN
Pfuluwani N
1 reviews | Active since Mar 2012
03 Aug 2019, 17:39
Utter incompetence from Telkom
I sent through a notice to cancel my Smart Broadband 20 GB contract on 06 July 2019. I then got a call from a consultant confirming that my contract was cancelled and the last debit order will be on 25 July 2019. To my surprise, the contract is still active and data has been allocated for the month of August. I called the call Centre only to be told that the cancellation was not done. I will not pay for your incompetence
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Pfuluwani N's updateReviewer Update
08 Aug 2019, 06:46No response from Telkom. We can’t be ********** like this by a service provider!
PN
Pfuluwani N's update08 Aug 2019, 06:46
Reviewer Update
No response from Telkom. We can’t be ********** like this by a service provider!